Broadband company Mid IT improved liquidity with Visma Net. Now they mostly handle purrings and debt collection completely automatically.
It went all the way to the forest.
This is how Wenche Fagerbekk in Midt IT explains how it went with the previous system they had for purring and debt collection. With AutoCollect in Visma Net, they now have a simple and good overview of outstanding invoices.
We see payments coming faster. We save a lot of time not having to punch manual payments. The system interprets, and then links the payments against open records, Wenche says.
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The broadband company transitioned to Visma Net a few years ago, after working at Visma Global. Fagerbekk explains that the transition was “a bit exciting”.
But it's been all right! We save a lot of time not having to punch manual payments. The system interprets, and then links the payments up against open records. I also know that there is more automation we can turn on as we see the need grow.
The company has also built a separate module for customer contracts.
“Visma Net is well prepared for us now. For example, we do not have monthly billing, but bill our customers quarterly. The system has great support for this.
“I like having the opportunity to be able to approve who will receive a collection notice and debt collection, before it is sent to the customer.
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Visma has previously lacked a good offer to handle purring and debt collection. Mid IT thus ended up with an external system when they chose Visma Net in 2018, but it resulted in “a complete chaos”.
“Customers were doubled up by debt collection, and sometimes several customers were merged and the invoice went to one customer. It went beyond both our liquidity and our reputation,” Wenche says.
Therefore, in 2021, the company activated the AutoCollect service in Visma Net.
It's very easy and works fine. The integration between Visma Net and AutoCollect is good. I used to have to do a lot of double work, but that's gone now. We are also seeing that the payments are coming faster.
Wenche has adopted part of the automation in AutoCollect.
“I like having the opportunity to be able to approve who will receive a collection notice and debt collection, before it is sent to the customer. Then I can weed out the ones I shouldn't have. There may be various reasons for that.
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Midt IT is a broadband company at Støren in Sør-Trøndelag that has existed since 2003. The Mid Energy Group also consists of Mid Energy and Mid Electro. Together they deliver forward-looking energy, technology and services in electricity, solar cells, broadband and electro.
With two employees managing over 1000 broadband customers, Midt IT needs a financial solution that makes it easy to keep track of inbound and outbound invoices.
Visma Net is an automated ERP system suitable for growing medium-sized businesses. The system is supplied as a standard product with modules and integrations that are adapted to your needs within finances, logistics, project management and HR and payroll.
Middle IT user
Many thanks to Exsitec, one of our many delivery partners. They have delivered and implemented Visma.net ERP, Visma.net Payroll and AutoCollect for Mid IT.
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